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Monday, March 18

Features

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Going Global | Growing Global: Fostering International Education and Exchange at Community Colleges One-Day Conference

Need to Know

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Using SafeAssign to Discourage Plagiarism

Guest Lectures

MC in the News

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Dr. Alla Webb, Prof. Ray Gonzales, and Dr. Monica Trent Author Chapter in "Culturally Responsive Strategies for Reforming STEM Higher Education: Turning the TIDES on Inequity"

Governance

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Germantown Campus Council's Food Drive Competition

Compliance Office

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Focus on Ethics Training Sessions Available Through MC Learns

Professional Development

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MC Well Represented at the 21st League of Innovation in the Community College Conference

Community Engagement

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Educators and Immigrant Youth Summit

College/Campus News

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MCRPA Spotlight for March: Get to Know Eniola Olowofoyeku

Wellness News

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Be More Confident! Be More Assertive! Join a Self-Defense Event on March 19

MC Events

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Donations Still Needed for Women's and Gender Studies Silent Auction

Arts at MC

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Artist Meghan Kirkwood to Exhibit Work in the Open Gallery Themed Series, Soapbox!

Library News

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MC Library Seeks Input on Database Cancellations

Student Affairs

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"Know Your Risks About Opioids" Forum at the Germantown Campus on April 2

When a Colleague Sends You a Snarky Email, Talk to Them in Person

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Category: Professional Development

Published: Mar 18 2019 12:00AM

Email can be an efficient, convenient way to communicate with coworkers, but too often people hide behind it to avoid or deflect conflict. When someone sends you an email that's argumentative, or that's even a passive-aggressive attack, don't respond in kind (especially if that's what you feel like doing). Instead, reply and ask to schedule a call. Send a text message if the issue is time-sensitive: "Got your email, let's talk. Would 2 p.m. work for you?" It's even better to talk to the person face-to-face if you can. Diffuse the negative tone by stating up front that there seems to be a problem and you'd like to solve it together. As you try to find out what's behind the snarky email, stay calm and avoid making judgments. Clearly, something is bothering your coworker, so show them that you're on the same side and willing to listen to what they have to say.

Adapted from "When an Email Exchange Turns Ugly," by David Maxfield

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