2010 IT Customer Care Excellence Award Nominations

The IT Customer Care Standards Committee is again soliciting nominations for the annual Office of Information Technology Customer Care Excellence Awards. The deadline for nominations is Friday, September 17. The process involves selecting one individual, one team and one project to be honored for excellent IT customer service to the College community. The 2009 winners were: Ninh Tran, for the Individual Excellence Award (presented to the individual who has made the most significant contribution to the success of their team, or towards the success of the customers they support); the 2009 Fall Registration team for the Project Excellence Award (presented for outstanding project management and delivery); and the fsaAtlas Group for the Team Excellence Award (presented to a team of support professionals helping internal and external customers to achieve their business goals or support needs). The 2010 winners will be announced at OIT's celebration event during National Customer Care Week in October. The nomination form can be found on the IT Customer Care Standards Committee website at http://www.mcinfonet.org/itcustomercare/awards.html.